The aim of Hoopers is to provide you, the customer, with some of the most robust and effective outsourced claims support services.
We recognise that to do this we must be able to deliver a higher standard of service and performance at a cost equal or lower than what can be achieved by internal or multiple supplier means.
We believe in a shared vision to reduce costs and to improve the whole customer experience through knowledge, technology and specialist technical expertise.
Welcome to Hoopers
Sidney H Hooper & Co Ltd is widely recognised as the leading engineering and claims inspections services provider to the insurance sector since 1987.
Today we have taken that experience, knowledge and history to introduce a new range of technical support services for our customers and the whole sector reflecting the needs of the changing market in which we all operate.
We have undertaken one of the most extensive reviews of the industry's current practices in the claims and engineering arena. We have sought to deliver those which reflect the new requirements of our market today and with a view on those likely in the coming years ahead.
To this end we have been able to introduce new working practices and services that we believe will have a positive effect in providing the most up to date information, technology and systems efficiencies required by our customers to support their businesses.
We have also invested heavily in the training and development of our staff and thoroughly tested our new services and measures to ensure that our customers receive the very best in claims support solutions.
Our aim is to further enhance our position and to be recognised as: The UK's leading claims and technical support services provider to the insurance sector We believe in a shared vision to reduce costs and to improve the whole customer experience through knowledge, technology and specialist technical expertise.
An example of our services
- Nationwide engineering inspections
- Remote imaging and desk top assessments
- National or regionalised territory support
- Post repair inspections
- Pre-repair estimating
- Low impact damage consistency analysis
- Expert witness reports
- Specialist motorcycle engineers
- HGV, Plant and agricultural inspections
- Fraud investigation services
- Bodyshop compliance audits
- Bodyshop cycle time analysis reports
- Credit hire analysis reports
- Bodyshop SLA audits
- Vehicle valuation reports